FAQ
Frequently Asked Questions
Ordering Process:
1. How do I place an order?
To place an order with California DreamScapes Wall Art Decor, simply browse our collection of stunning landscape photographs, select your preferred items, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and your order will be confirmed once payment is processed.
2. Can I modify or cancel my order?
Once an order is placed, modifications or cancellations may be possible within a limited timeframe. Please contact our customer support team immediately for assistance with any order changes.
Shipping:
3. How long will it take to receive my order?
Shipping times vary depending on your location and the shipping method selected at checkout. Typically, orders within the United States arrive within 5-7 business days, while international orders may take longer.
4. Do you offer international shipping?
Yes, we offer international shipping to select countries. Please note that international shipping times and fees may vary. For more information, please refer to our shipping policy.
Returns and Exchanges:
5. What is your return policy?
We want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, you may return it within 30 days of delivery for a full refund or exchange. Please review our returns policy for eligibility criteria and instructions.
6. How do I initiate a return or exchange?
To initiate a return or exchange, please contact our customer support team with your order details. We will provide you with further instructions on returning your item(s) and processing your request promptly.
Payments:
7. What forms of payment do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as PayPal and other secure payment methods. Your payment information is encrypted and protected for a safe and secure checkout experience.
Product Inquiries:
8. Do you offer custom framing options?
At California DreamScapes Wall Art Decor, we are committed to providing high-quality framed photographs that complement your style and space. While we currently offer a curated selection of landscape photographs, we do not offer custom framing options at this time.
Contact Us:
9. How can I contact customer support?
For any questions, concerns, or assistance, please don't hesitate to reach out to our customer support team. You can contact us via email at support@cadreamscapes.com or through our online contact form. We strive to respond to all inquiries within 24-48 hours.
Ordering Process:
1. How do I place an order?
To place an order with California DreamScapes Wall Art Decor, simply browse our collection of stunning landscape photographs, select your preferred items, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and your order will be confirmed once payment is processed.
2. Can I modify or cancel my order?
Once an order is placed, modifications or cancellations may be possible within a limited timeframe. Please contact our customer support team immediately for assistance with any order changes.
Shipping:
3. How long will it take to receive my order?
Shipping times vary depending on your location and the shipping method selected at checkout. Typically, orders within the United States arrive within 5-7 business days, while international orders may take longer.
4. Do you offer international shipping?
Yes, we offer international shipping to select countries. Please note that international shipping times and fees may vary. For more information, please refer to our shipping policy.
Returns and Exchanges:
5. What is your return policy?
We want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, you may return it within 30 days of delivery for a full refund or exchange. Please review our returns policy for eligibility criteria and instructions.
6. How do I initiate a return or exchange?
To initiate a return or exchange, please contact our customer support team with your order details. We will provide you with further instructions on returning your item(s) and processing your request promptly.
Payments:
7. What forms of payment do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as PayPal and other secure payment methods. Your payment information is encrypted and protected for a safe and secure checkout experience.
Product Inquiries:
8. Do you offer custom framing options?
At California DreamScapes Wall Art Decor, we are committed to providing high-quality framed photographs that complement your style and space. While we currently offer a curated selection of landscape photographs, we do not offer custom framing options at this time.
Contact Us:
9. How can I contact customer support?
For any questions, concerns, or assistance, please don't hesitate to reach out to our customer support team. You can contact us via email at support@cadreamscapes.com or through our online contact form. We strive to respond to all inquiries within 24-48 hours.